So like I said previously here and here, my Cingular contract expired on 1/12/06. A week before that I bought a T-Mobile PAYG SIM which had 150 minutes and a temporary number. Around lunch time on 1/12/06 I called up Cingular to verify that my contract did indeed expire and that it was okay for me to get my number ported to T-Mobile. I said great thanks and didn’t think anything of it. I then called up T-Mobile and quickly started talking to a guy to get my old number moved to my PAYG SIM and replace the temporary number. Took all of 5 minutes and this was the first time I had to give any personally identifiable information (not counting the credit card at purchase of the SIM). Within 30 minutes my number was ported and things were all done.
Today I received an email from Cingular saying my bill was ready for viewing online. Great I think, last payment, last time getting reamed by them for service I don’t fully use. But no, they’re trying to pull a quick one once again. This time to the tune of $175 for an early termination fee. Wait, what, it was $150 before. And please do tell me, how is it early termination when my contract was up!? And why did your rep say it was perfectly fine to get the number transferred, and they certainly didn’t mention any early termination fee. So please, piss off and be gone. I’m not paying it. Full stop.
You can take that $88.34 I just paid to you but that $175 isn’t going into your filthy hands to pay for your obscene expenditures for multiple name changes back and forth again. You’re not adding it to the billions you’ve already spent.
UPDATE: Called up Cingular this morning and after waiting on hold for a good 30 minutes. Then after having explained that I paid the balance minus the termination fee and refused to pay it she put me on hold again, talked to the supervisor and came back and said that she’d credit the $175 towards the account. Still though, you’re not forgiven Cingular.